Our Cancellation Policy
Once a booking is made no cancellations or refunds will be accepted. There are no exception permitted to this policy. However changes to the tickets may be permitted to allow some flexibility around alternative dates and times. Changes are made at the sole discretion of the Company.
- Once a booking is made no cancellations or refunds will be accepted.
- There are no exception permitted to this policy.
- However changes to the tickets may be permitted to allow some flexibility around alternative dates and times.
- Changes are made at the sole discretion of the Company.
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FAQs
Can I get a refund?
No. Once a booking is made, no cancellations or refunds are accepted. A change of date or time may be permitted at the Centre's sole discretion, so it is worth asking. Email info@wildkiwi.co.nz.
What is your cancellation policy?
Once a booking is made, no cancellations or refunds are accepted.
I need help with my booking.
Email info@wildkiwi.co.nz to change your ticket date, or if you had trouble booking online. If your confirmation email has not arrived, check all your inboxes first, then email the team.